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Greetopia Features

Everything you need to know about creating, personalising, and delivering group greeting cards

Discovery & Search5 questions

Greetopia organises templates by occasion so you can jump straight to what you need. Use the main navigation bar to browse categories such as Birthday, Farewell, Thank You, Get Well Soon, and many more. You can also visit the Categories page where every occasion is listed with a thumbnail preview. Clicking a category instantly filters the template library to show only matching designs.

Yes. The template search supports keyword-based discovery, so you can type descriptive terms like "pastel," "floral," "minimalist," or "dark" into the search bar. The system matches keywords against template titles, tags, and descriptions, surfacing designs that fit the vibe you are looking for.

Greetopia templates are tagged with occasion and style metadata. While there is not a single "Business / Personal" toggle today, you can achieve the same result by searching for keywords like "corporate," "professional," or "office" for work-appropriate designs, or "fun," "party," or "kids" for personal celebrations. Categories like Work Anniversary and Farewell naturally surface professional options.

The template directory lists all available designs and new additions are surfaced prominently. Visit the Browse All Templates page to see the full library. New templates are regularly added and highlighted in the directory so you always have fresh options.

Card Creation & AI7 questions

Yes. On the card creation page you will find an "Upload Your Own" option that lets you use your personal photos, artwork, or designs as the card cover. Supported formats: JPG, PNG, GIF, WEBP, and MP4 video. The maximum file size is 5 MB. If you upload an MP4 video, Greetopia converts it into an animated WebP so it plays as a looping animation on the card. Colours are automatically extracted from your upload to customise the card delivery animation. This is a great option if you want a truly unique card using your own imagery.

When you are adding a message to a card, you will see an "AI Assist" option. Tell it the tone you want (funny, heartfelt, professional) and a few details about the recipient, and the AI drafts a personalised message for you. You can accept it as-is, tweak it, or regenerate for a different take. It is especially handy when you are stuck on what to write or want something more creative than "Happy Birthday!"

Currently the AI assistant focuses on text generation for greeting messages. Card cover images come from the professionally designed template library. We are exploring AI-generated visuals for a future release, so stay tuned.

Each template comes with a curated font pairing that matches its design aesthetic. When signing a card, your message uses the template font automatically so everything looks cohesive. The system handles sizing dynamically to ensure messages display beautifully across devices.

Greetopia supports unlimited contributors on every card, free or premium. There is technically no limit on how many messages can be added to each page. If things start to get visually cluttered, you can simply add a new page and continue placing messages there. There is also no limit on how many pages a card can have, so you can add as many messages as you like across multiple pages.

Greetopia uses a page-based layout, not a continuously scrollable one. You navigate between pages using Next and Previous buttons. The card does not automatically expand, but it will prompt you to create a new page if it detects that the current page has more messages than usual. You can add new pages at any time from the card editor.

Yes, with some nuance depending on who you are: The card creator (owner) has full moderation rights. They can move, resize, or delete any message on the card. However, there is no edit feature for message text at this point. Logged-in contributors retain ownership of their own messages. They can return at any time and move, resize, or delete their own messages, but they cannot edit the text. Contributors who added messages without logging in can manipulate their messages during their active browser session. Once they close the browser, there is no way to verify ownership, so they will not be able to modify those messages again.

Media, VFX & Personalisation11 questions

Background music is a premium feature. When customising a premium card, you can browse a curated library of professionally licensed tracks organised by mood and occasion. The music plays automatically when the recipient opens the card, creating an immersive experience. You can preview tracks before selecting one, and change your choice anytime before delivery.

Yes. The music library includes tracks across categories such as celebratory, relaxing, upbeat, heartfelt, and more. Each track is tagged with moods so you can find something that matches the tone of your card, whether it is a fun birthday or a sincere farewell.

Greetopia includes a confetti burst animation that plays when the recipient first opens their card. It adds a moment of surprise and delight. The animation is lightweight and runs smoothly on all modern browsers and devices, including mobile.

Yes, this is a premium feature. On premium cards you can turn the confetti animation on or off and change the confetti colour to match the card design or occasion. These options are available on the card customisation page after upgrading.

Yes. Voice notes are a premium feature. Contributors can either record a voice message directly on the card or upload an MP3 file. The voice note appears alongside the written message and the recipient can play it with a single tap. There is a time limit displayed during recording to keep notes concise.

Contributors can upload photos as part of their message. Images are optimised automatically on upload so they look sharp without bloating the card. Standard web-friendly formats (JPEG, PNG, WebP) are supported. There is a per-image file size limit displayed in the upload interface, and very large files are compressed on the fly to keep load times fast for the recipient.

Greetopia does not support direct video uploads at this point, but you can embed YouTube videos. If you already have a video on YouTube, simply paste the link when adding your message and the video will be embedded directly in the card. The recipient can watch it inline without leaving the card. If you do not have the video on YouTube yet, you can upload it there first and then embed the link. Direct video uploads may be added in a future release.

Yes. When signing a card, contributors can search for and attach GIFs using the built-in GIF picker powered by the Giphy API. The GIF plays automatically in the card, adding a fun visual element alongside written messages. Note: to use the GIF search, you need to accept cookies on the site. This is a standard Giphy requirement. Without accepting cookies, the GIF search will not be available.

Yes. If the card has been upgraded to Premium, a high-quality PDF is automatically generated right after delivery and will be ready for you to download at any point. You can download the PDF from: - The card delivery page: after viewing the full card animation, the last page has a Download button. - Your My Greetings dashboard: from either the Cards Sent or Cards Received section, depending on whether you are the sender or receiver. If the card owner has enabled PDF sharing for everyone, then anyone with the card link can also download it from the last page of the delivery animation.

By default, the PDF download is available only to the card owner and the recipient. However, the card owner can change this setting on the card customisation page. For each premium card, the owner can choose to enable PDF sharing for anyone who has the card link. This gives the owner full control over who can keep a copy of the card.

Collaborator Invitations & Automation6 questions

Greetopia offers a bulk-invite tool that is available in two places: 1. Right after scheduling the card: in the success confirmation, you will see an option to invite others where you can paste your email list. 2. From your My Greetings dashboard: click the Share button on any card to open the invite box and use the same parsing function. You can paste a block of text containing names and email addresses (for example, copied from Outlook, Gmail, or a spreadsheet) and the parser extracts valid email addresses automatically. This saves you from adding people one by one.

Yes. Copy a column of email addresses from Excel, Google Sheets, or any spreadsheet app and paste it directly into the invitation field. Greetopia parses the list and creates individual invitations for each address. It handles duplicates and malformed entries gracefully.

No. Greetopia sends a single invitation email when you use the bulk-invite tool, and that is it. We do not send follow-up reminders because some contributors may have already signed the card without logging in, and we do not want to spam their inbox with unnecessary emails. If you need to nudge someone, you can always share the signer link with them directly via Slack, WhatsApp, or any other messaging tool.

Not at this time. The invitation email follows a standard template that includes the card occasion, the organiser's name, and a direct signing link. This standardised format ensures reliable deliverability across email providers. If we receive enough requests for a personal note feature in the invitation email, we may add it to our roadmap in the future.

Not currently. Since anyone can sign a card using just the signer link (without logging in), it is difficult to say with certainty whether someone has or has not contributed. If a contributor was logged in when they added their message, we do track that in our database (primarily to let them modify their own messages later). However, we do not surface this information to the card owner at this point. This is a feature we may add in the future if there is enough interest.

Scheduling & Global Delivery7 questions

During card setup, you choose a delivery date and time. The card remains in "collecting signatures" mode until that moment, then Greetopia automatically delivers it to the recipient via email. Cards can only be scheduled; there is no "send now" button. If you want the card delivered sooner, you can edit the delivery time from the card customisation page or from the My Greetings section in your dashboard. The new delivery time just cannot be in the past.

Yes. The scheduling picker includes a time zone selector so you can choose the recipient's local time zone. This ensures the card lands at the intended moment, whether the recipient is in New York, London, Tokyo, or anywhere else.

Absolutely. The signing link stays active right up until the delivery time. Contributors can keep adding messages, photos, GIFs, and YouTube video embeds until the card locks at the scheduled delivery moment. This gives everyone maximum flexibility.

Yes. The card owner can edit the delivery time at any point before the card is delivered. You can do this from the card customisation page or from the My Greetings section in your dashboard. The new time just cannot be in the past, so you could set it to as soon as the next minute if you want it delivered quickly.

Greetopia runs delivery batches at regular intervals (approximately every five minutes). In most cases, your card will be delivered very close to the scheduled time. Occasionally there may be a delay of a few minutes, but we aim to keep it as close to the scheduled moment as possible.

Greetopia keeps you informed at every step: - After scheduling, you receive a confirmation that the card has been successfully created. You also get a preview delivery link so you can see exactly how the card will look when the recipient opens it. - The preview link is always available on the card customisation page, visible only to the card owner. - Once the card has been delivered, you receive another confirmation email letting you know the delivery was successful.

The recipient receives an email notification with a direct link to view their card. The link opens a beautifully rendered digital card page with all messages, media, music, and animations. The organiser can also copy and share the card link directly if they prefer.

Organisation & Dashboard8 questions

Your My Greetings dashboard has two sections: - Cards Sent: all cards you have created and sent, including those still in progress (collecting signatures) and delivered cards. - Cards Received: all cards that were sent to the email address you registered with. If a card was sent to your email before you registered on Greetopia, it will appear in your Cards Received section once you create an account, as long as the card still exists and the sender has not deleted it.

In the My Greetings section of your dashboard, there is an Export CSV option. Clicking it downloads a file containing details of all the cards you have created, including recipient, occasion, delivery date, and status. This is useful for keeping records or sharing a summary with your team.

When creating a new card you can pick the same template design you used before. While there is not a one-click "duplicate card" button today, starting a new card with the same template and occasion takes just a few seconds and gives you a fresh canvas for new messages.

Yes. On the last page of the card delivery animation, you will see an option to send a thank-you note to all the contributors. However, there is a caveat: we can only send the thank-you message to contributors who were logged in when they added their messages. We always have the sender's details, so at least one contributor is guaranteed. But if other contributors added messages without logging in, we have no way to reach them and the thank-you note will not be delivered to those individuals.

Free cards are archived 90 days after delivery. Once archived, the card link will no longer work. However, the card is not gone forever. The card owner or receiver can go to their My Greetings section, find the archived card there, and upgrade it to Premium to revive it. Once upgraded, the card is fully restored and hosted permanently.

The address book stores contacts you have invited or sent cards to, so you do not have to re-enter email addresses each time. It is available from your dashboard and automatically populates with people you have previously collaborated with.

The reminder system lets you save important dates (birthdays, anniversaries, milestones) and receive a notification ahead of time so you never miss an occasion. You can manage your saved dates from the dashboard. Reminders are sent via email in advance so you have time to create and circulate a card.

You can paste bulk email lists when inviting signers (see the collaborator section above). A dedicated CSV/contact import for the address book is on the roadmap as we expand the organisation features.

Technical Limits, PDF & Premium6 questions

Every free card includes: - Unlimited contributors (no cap on how many people can sign) - Unlimited pages per card - AI-assisted message writing - Photo and image uploads - YouTube video embeds - GIF search and attachment (via Giphy) - Confetti animation on open - Scheduling with time zone support - Email delivery to the recipient Free cards are hosted for 90 days after delivery, after which they are archived.

Upgrading a card to Premium unlocks: - Ad-free experience for everyone who views the card - Background music from a professionally licensed library - Voice notes (record or upload MP3) - Confetti colour customisation and on/off control - Downloadable PDF keepsake for printing or saving - Permanent hosting (the card is never archived) Premium is a one-time purchase per card, not a subscription. Credits start at $1.99 for a single card upgrade.

When a card is upgraded to Premium, a high-quality PDF is automatically generated right after delivery. The PDF captures the card design, all written messages, and photos in a print-ready format. You can download it from the card delivery page or from your My Greetings dashboard and print it as a physical keepsake.

The PDF includes the card cover design, every written message, and embedded photos. Dynamic content like YouTube videos, GIFs, and voice notes cannot be captured in a static PDF, but a placeholder with an active link is included. Clicking the link takes you directly to that media so you can view the video, GIF, or listen to the voice note. Since many templates are animated, the PDF may not fully capture the design in motion. To address this, every PDF includes a QR code that links to the live card URL where you can experience the full animation, play GIFs, watch videos, and listen to voice notes. The same link is also printed on the last page of the PDF as a fallback if scanning the QR code is not convenient.

Greetopia optimises uploads automatically so individual contributors do not need to worry about limits. Photos are compressed on upload and there is a per-image file size limit displayed in the upload interface. Voice notes have a time limit shown during recording. YouTube video embeds do not consume any storage since they are loaded directly from YouTube. In practice, even cards with dozens of contributors and rich media load quickly for the recipient.

Free cards are hosted for 90 days after delivery. Before archival, both the organiser and recipient receive email reminders. Premium cards are hosted permanently and are never archived, making them a true digital keepsake.

Privacy & Data Management3 questions

Yes. Signer email addresses are never displayed anywhere on the card or to other contributors. If a signer is logged in, we track their identity for two reasons: to allow the recipient to send a thank-you note back, and to let the contributor return later and modify their own message (move, resize, or delete it). Importantly, the contributor's name is not shown on the card unless they explicitly add their name to the message text. Contributors have full control over what personal information appears on the card.

You can delete individual cards you have created from your My Greetings dashboard. For full account deletion, there is currently no self-service option in the dashboard (it is on our roadmap and should be live in the next couple of months). In the meantime, please send an email to support@greetopia.com from your registered email address and we will handle the deletion for you. When your account is deleted, we remove your profile, login information, time zones, address book data, and all cards you have created, including any premium cards. However, cards that were sent to you by other people are not deleted, because those cards are owned by their respective senders. We hope you will stick around, but we understand if you need to go.

Roadmap5 questionsComing Soon

Group Management is an upcoming feature designed for large teams and organisations. It will let one user create a group and either whitelist a specific email domain (e.g. @yourcompany.com) or a set of individual email addresses. The group owner purchases credits for the group. Whenever a whitelisted user creates a card, they will be given the option to use credits from the group instead of purchasing their own. This removes the hassle of individual payments and makes it easy for teams to send cards on behalf of the organisation. Credits purchased for a group never expire. If the group owner leaves the team, they can transfer ownership to another person so the group, its whitelisted members, and remaining credits all carry over seamlessly. The group is only deleted if the owner chooses to delete their account without transferring ownership first, in which case the remaining credits are lost.

Since the Group feature is designed for power users and teams who send cards more frequently, groups will have access to larger credit packs beyond the standard individual options. We are planning packs of 25, 50, and 100 credits at discounted per-credit pricing. Credits are purchased per group and never expire. Each group has its own credit balance, and the group owner can create as many groups as they need, each with its own separate credit pack.

You do not need to assign individual credits to team leads. Instead, you can create groups and whitelist team members by email or domain. Any whitelisted user automatically has access to the group's credit pool when creating a card. If you want different departments to have separate credit budgets, simply create a separate group for each one and purchase credit packs for each group independently.

Each group will come with a small dashboard showing detailed usage information: which credits have been used, who used them, who the cards were sent to, and a direct link to each card. This gives the group owner full visibility and accountability for every credit spent from the group's pack.

We are building a self-service account deletion feature and it should be live in the next few months. In the meantime, you can achieve the same result by sending an email to support@greetopia.com from your registered email address. We will delete your profile, cards, and all associated data on your behalf.

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